FAQs

Authentic Band Merch Delivered Fast from Nelson, NZ

Teerex hails from the cool town of Nelson in New Zealand. Unlike other shops that drop-ship from overseas, every single one of our officially licensed tees is sent straight from our local warehouse. We know you want to get your hands on your new gear without waiting weeks on end for international postage.

No Drop-Shipping, Just Fast Local Delivery

We take pride in being a genuine Kiwi-owned business. Because we stock all our music apparel right here in Nelson, we can get your order to you ASAP. You can start rockin' your new threads in no time with reliable New Zealand-wide shipping that doesn't keep you hanging.

Genuine Band Merchandise and Official Licenses

When we say a band tee is officially licensed, it means you are receiving the real McCoy rather than a low-quality market knock-off. Every design is fully approved by the band's management, ensuring you receive the genuine article every time you shop with Teerex.

Supporting the Artists You Love

Choosing authentic music merch is a win-win for both the fans and the creators. The artists receive their fair share of the proceeds, while you get to represent your favourite musicians with high-quality apparel. You can wear your new tee with confidence, knowing you are supporting the industry and wearing the real deal.

Our payment process is designed to be simple and efficient. You can use your preferred credit or debit card, including Visa and MasterCard, through our secure payment gateway, Stripe. We prioritise your privacy and do not collect or store any sensitive data during card transactions, ensuring your details remain protected.

Afterpay and Bank Transfer Available

Efficient Nationwide Delivery with NZ Post

At Teerex, we prioritise getting your orders delivered as quickly and efficiently as possible. To ensure reliable service across the country, we partner with NZ Post for all our deliveries. This allows us to maintain a high standard of shipping for every customer, regardless of their location.

Reliable Shipping to Urban and Rural Addresses

Whether you are based in a major city or require a rural delivery, our shipping network has you covered. By using established local couriers, we ensure your band merchandise is handled with care and reaches your doorstep promptly. You can trust our streamlined process to get your new gear to you without unnecessary delays.

Prompt Order Processing and Reliable NZ Post Shipping

At Teerex, we take pride in our efficient order processing. We strive to process your band merch orders daily, ensuring your items are prepared for dispatch within 1 to 2 days of receipt of payment. The final delivery timeframe depends on the specific shipping option you select at checkout, allowing you to choose the service that best fits your needs.

Swift Delivery for Urban and Rural Addresses

For our urban customers, we utilise the swift and reliable services of NZ Post for quick and secure delivery across New Zealand. We also ensure our rural customers are well looked after, entrusting NZ Post to deliver your music apparel in a timely and secure manner to even the most remote locations. No matter where you are based, we are committed to getting your gear to you without delay.

Straightforward 30-Day Return Policy

At Teerex, we want you to be completely satisfied with your purchase. If your new band tees or sunglasses aren't quite what you expected, we offer a 30-day return policy. Whether the fit isn't right or you have changed your mind, simply contact our team in Nelson and we will assist you with the return process for a refund.

Hassle-Free Support for New Zealand Shoppers

Please note that depending on the reason for the return, you may be responsible for the cost of the return shipping. We aim to make the experience as smooth as possible so you can shop for your favourite music merch with confidence. Our goal is to ensure you are 100% happy with your style, and we are here to help sort out any issues that may arise.

Premium Eyewear from Our Sister Company

Complement your look with a high-quality pair of sunglasses from our sister company, iPOP Sunglasses NZ. They offer an extensive selection of shades designed to suit any style, ranging from timeless aviators to contemporary round frames. Whether you are looking for a classic aesthetic or a bold modern statement, their collection provides the perfect finishing touch to your outfit.

Explore the iPOP Sunglasses Range

You can browse their full catalogue of polarized sunglasses and fashion eyewear by clicking the iPOP banner below. As a trusted New Zealand partner, iPOP shares our commitment to quality and service, ensuring you receive premium eyewear that looks great and offers excellent protection. Discover your next favourite pair of shades today.

How to Care for Your Band T-Shirts

To keep your new music merch looking fresh and ensure the longevity of the printed design, proper care is essential. Following these simple steps will help maintain the vibrant colours and fabric quality of your licensed tees for years to come.

• Turn Inside Out: Always turn the shirt inside out before washing to protect the print from friction with other garments.
• Wash with Cold Water: Use a cold wash to preserve the ink and prevent the fabric from fading or bleeding.
• Choose a Gentle Cycle: Use a mild detergent and opt for a gentle machine cycle or hand wash to minimise stress on the fibres.
• Avoid Softeners and Bleach: These can break down the durability of the print and affect the vibrancy of the artwork.

Drying and Ironing Tips

Air drying is the best method for band T-shirts. Lay the shirt flat or hang it in the shade, away from direct sunlight which can cause fading. It is important to avoid tumble drying, as high heat can crack or peel the printed design. If you need to iron the garment, always do so inside out on a low heat setting, ensuring the iron never makes direct contact with the print.

We generally stock Medium, Large, and XL, with a wide selection of our most popular designs also available in 2XL to ensure a comfortable fit for all music fans. Because our tees are made from high-quality, reliable cotton, they offer a consistent fit that holds up wash after wash.

To help you get the perfect fit the first time, we recommend measuring a favourite t-shirt you already own and comparing it against our specific measurements. You can see our size guide for more details on widths, lengths, and how to find your ideal size.

Yes, we certainly do. At Teerex, we specialise in a curated collection of official band merchandise, ranging from heavy metal and classic rock to vintage-inspired designs and 80s synth-pop. Whether you are looking for iconic album art or rare tour reprints, our range is constantly updated with new arrivals to keep your wardrobe fresh. You can explore our full range of metal, vintage, and classic designs by visiting our Rock Band T-Shirts collection.